Terms of Service

Effective Date: 22 February 2026 Last Updated: 22 February 2026

These Terms of Service ("Terms") govern your access to and use of tappble.com (the "Service"), operated by Lumman Ltd ("we", "us", "our"), a company registered in England and Wales (company number 15425759), with its registered office at 86-90 Paul Street, London, EC2A 4NE, United Kingdom.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

• "Creator" - a registered user who creates taps through the Service.
• "Visitor" - any person who opens a tap URL. No account is required unless the creator has enabled visitor authentication for that tap.
• "Tap" - a link created by a creator containing an AI prompt, model configuration, optional input parameters, and share settings, accessible at a unique URL.
• "Result" - AI-generated output produced when a visitor opens a tap. Results may be text, images, or other supported formats.
• "Content" - any text, images, prompts, configurations, uploaded files, or other materials submitted to or generated through the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are between 16 and 18, you confirm that you have the consent of a parent or legal guardian.

We reserve the right to request proof of age at any time and to suspend or terminate access if eligibility requirements are not met.

3. Accounts

3.1 Registration

To create taps, you must register for an account using Google authentication or email magic link. You must provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the security of your account and all activities that occur under it. You must notify us immediately at all@lumman.ai if you suspect any unauthorised access.

3.3 Username

You must choose a unique public username during registration. Your username will be visible in your tap URLs and is publicly accessible. Usernames must be lowercase, alphanumeric (hyphens permitted), and between 3 and 20 characters. We reserve the right to reclaim or reassign usernames that are inactive, misleading, infringe third-party rights, or violate these Terms.

4. The Service

4.1 Description

tappble enables creators to package AI prompts into shareable URLs. Creators configure a tap by writing a prompt, selecting an AI model, defining optional input parameters for visitors, and choosing output settings. When a visitor opens a tap URL, the Service sends the creator's prompt (along with any visitor-provided input) to a third-party AI model, generates a result, and presents it to the visitor with options to copy, download, and share.

Results may include text, AI-generated images, or other supported output formats depending on the tap's configuration and the AI model used.

4.2 AI-Generated Content Disclosure

All results produced through the Service are generated by artificial intelligence systems provided by third parties (including OpenAI, Anthropic, Google, xAI, Mistral, and fal.ai). In accordance with the EU AI Act (Regulation (EU) 2024/1689):

• All content generated through the Service is clearly identified as AI-generated.
• AI-generated content may contain inaccuracies, errors, biases, or hallucinations.
• AI-generated images may not accurately represent real people, places, or events.
• We do not guarantee the accuracy, completeness, suitability, or fitness for any particular purpose of any AI-generated content.
• You are solely responsible for reviewing, verifying, and evaluating any AI-generated content before relying on it, publishing it, or sharing it.

4.3 Service Availability

We aim to provide reliable access to the Service but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will use reasonable efforts to provide advance notice of material changes.

4.4 Rate Limits and Usage Limits

To ensure fair use and protect the Service, we impose rate limits on content generation and other interactions. Each subscription plan includes a monthly AI usage budget. When the budget is exhausted, generation may be paused or subject to overage charges depending on the plan. We reserve the right to modify limits at any time.

5. Fees and Payment

5.1 Free Tier

The Service offers a free tier with limitations on AI usage budget, available models, and features. Free tier results include a "Made with tappble" attribution. The scope and availability of the free tier may change at any time.

5.2 Paid Plans

The Service offers paid subscription plans (currently Pro and Business) with increased AI usage budgets, access to premium AI models, custom branding options, and additional features. Plan details and pricing are published on our website.

• Payment is processed through Polar Software, Inc. ("Polar"), which acts as the Merchant of Record for all transactions. By purchasing a subscription, you agree to Polar's terms of service in addition to these Terms.
• Subscriptions renew automatically unless cancelled before the renewal date.
• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
• Refunds are handled in accordance with applicable consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where a statutory cooling-off period applies, you may cancel within 14 days of purchase for a full refund, provided the Service has not been fully performed with your prior express consent.

5.3 Usage-Based Billing

Paid plans include a monthly AI usage budget measured in monetary value. If your usage exceeds the included budget, additional usage is billed as overage at a rate specified in your plan details. Overage charges are subject to a configurable cap that you can adjust in your account settings. Free tier users do not incur overage charges; generation is paused when the included budget is exhausted.

5.4 Changes to Pricing

We may change pricing for paid plans with at least 30 days' notice. Price changes will apply to the next billing cycle following the notice period. If you do not agree with a price change, you may cancel before the new price takes effect.

6. Creator Content and Conduct

6.1 Your Content

Creators retain ownership of the prompts, titles, descriptions, and other original content they submit to the Service ("Creator Content"). By submitting Creator Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to use, reproduce, modify, display, and distribute your Creator Content solely for the purpose of operating, providing, and improving the Service. This licence continues for as long as your Creator Content remains on the Service and terminates when you delete it, except where we are required to retain copies for legal compliance.

6.2 Visitor-Uploaded Content

Visitors may upload files (such as images) as input parameters when a creator's tap requires it. By uploading content, visitors grant us a limited licence to process the uploaded content solely for the purpose of generating the requested AI output. Uploaded files are processed in real time and are not stored beyond the duration necessary to complete the generation. We do not claim ownership of visitor-uploaded content.

6.3 AI-Generated Results

AI-generated results are produced by third-party AI models using the creator's prompts and any visitor-provided input. Ownership and intellectual property rights in AI-generated content are subject to the terms of the underlying AI providers and applicable law, which are evolving. To the extent that we have any rights in AI-generated results, we grant creators a non-exclusive, worldwide licence to use, copy, modify, and distribute the results generated from their taps.

Visitors may use AI-generated results presented to them for personal, non-commercial purposes, including sharing through the share functionality provided by the Service. Any commercial use of generated results requires the creator's permission.

6.4 Prohibited Content and Conduct

You agree not to use the Service to:

• Create, distribute, or facilitate content that is unlawful, defamatory, obscene, harassing, threatening, or that incites violence or hatred against individuals or groups.
• Create prompts designed to generate content that infringes the intellectual property rights, privacy, or other rights of any third party.
• Generate or distribute spam, phishing content, malware, or deceptive material.
• Generate fake reviews, fake testimonials, fake social proof, or any content designed to deceive consumers about the quality, popularity, or reputation of a product, service, or entity.
• Generate content intended for automated mass posting or submission across third-party platforms.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Generate realistic images of real, identifiable individuals without their consent.
• Generate sexually explicit, pornographic, or adult content of any kind.
• Generate content that exploits, harms, or targets minors in any way.
• Generate content related to pseudo-science, clairvoyance, horoscopes, or fortune-telling presented as factual or predictive.
• Generate content that constitutes or promotes illegal gambling, betting, or financial trading advice.
• Generate content that constitutes regulated professional advice (legal, medical, financial) without appropriate disclaimers and qualifications.
• Attempt to circumvent rate limits, usage budgets, access controls, or other security measures.
• Use the Service to develop competing products or services, or to benchmark AI providers.
• Scrape, crawl, or use automated means to access the Service beyond normal use or use through our intended interfaces.
• Use the Service in any way that violates applicable laws or regulations, including data protection and consumer protection laws.

6.5 Content Moderation

We reserve the right to review, remove, or disable access to any content that violates these Terms, without prior notice. We may also suspend or terminate accounts for repeated or severe violations.

We are not obligated to monitor all content but may do so at our discretion. We may implement automated content filters to detect and prevent prohibited content.

7. Intellectual Property

7.1 Our Property

The Service, including its design, code, features, branding, logo, and documentation, is owned by Lumman Ltd and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand elements without prior written consent.

7.2 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free licence to use that feedback for any purpose without obligation to you.

8. Third-Party Services

The Service integrates with third-party services, including:

• AI model providers: OpenAI, Anthropic, Google, xAI, Mistral, fal.ai
• Payment processing: Polar Software, Inc. (Merchant of Record)
• Hosting and infrastructure: Vercel, Supabase
• Social media platforms: LinkedIn, X/Twitter, WhatsApp, Telegram, Email

Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the practices, content, or availability of third-party services.

When you use the share functionality, you will be redirected to third-party platforms. Your interactions with those platforms are governed by their terms.

9. Disclaimers

9.1 "As Is" Basis

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 AI Content

WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. AI MODELS MAY PRODUCE CONTENT THAT IS FACTUALLY INCORRECT, BIASED, OFFENSIVE, OR OTHERWISE INAPPROPRIATE. AI-GENERATED IMAGES MAY NOT ACCURATELY DEPICT REAL PEOPLE, PLACES, OR EVENTS. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF AI-GENERATED CONTENT.

9.3 No Professional Advice

Nothing generated through the Service constitutes legal, medical, financial, tax, or other professional advice. You should consult qualified professionals before acting on any AI-generated content.

9.4 Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable consumer protection legislation. Where these Terms conflict with your statutory rights, your statutory rights prevail.

10. Limitation of Liability

10.1 Exclusions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMMAN LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Cap

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) £100.

10.3 Exceptions

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law, including the Consumer Rights Act 2015.

11. Indemnification

If you are a creator or use the Service in a business capacity, you agree to indemnify, defend, and hold harmless Lumman Ltd and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your Creator Content or the prompts you create; (c) AI-generated content produced from your taps; (d) your violation of these Terms; or (e) your violation of any third-party rights.

This indemnification obligation does not apply to individual consumers using the Service for personal, non-commercial purposes.

12. Termination

12.1 By You

You may stop using the Service at any time. Creators may delete their account by contacting us at all@lumman.ai. Upon account deletion, we will remove your profile, taps, and associated results, subject to any legal retention requirements. Active subscriptions must be cancelled separately through the billing settings or Polar customer portal before account deletion.

12.2 By Us

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Grounds for termination include, but are not limited to: violation of these Terms, abusive or harmful conduct, prolonged inactivity, or legal or regulatory requirements.

12.3 Effect of Termination

Upon termination: (a) your right to use the Service ceases immediately; (b) we may delete your account data in accordance with our Privacy Policy; (c) provisions that by their nature should survive termination will survive, including Sections 6.1 (licence to Creator Content for archival/legal purposes), 7, 9, 10, 11, and 14.

13. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by posting updated Terms on this page with a new "Last Updated" date, and for creators with accounts, by sending a notice via email at least 14 days before the changes take effect.

If you do not agree with the updated Terms, you must stop using the Service before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

14.2 Jurisdiction

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer protection laws grant you the right to bring proceedings in your local courts.

14.3 Informal Resolution

Before filing any formal legal proceedings, you agree to contact us at all@lumman.ai and attempt to resolve the dispute informally for at least 30 days.

15. General

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lumman Ltd regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, acts of government, internet or telecommunications failures, pandemics, or disruptions to third-party AI provider services.

15.6 Notices

Notices to Lumman Ltd should be sent to all@lumman.ai. Notices to you will be sent to the email address associated with your account or posted on the Service.

16. Contact Us

For questions about these Terms:

Lumman Ltd 86-90 Paul Street London, EC2A 4NE United Kingdom

Email: all@lumman.ai